Shipping Policy

Thank you for shopping with TeaCove. This Shipping Policy outlines our order processing, shipping, delivery, and related terms for all orders placed on our store.

1. Order Processing

All orders are processed and verified within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
We reserve the right to delay shipping for orders requiring additional verification or in case of inventory issues.

2. Shipping Areas & Methods

We provide shipping services to supported international destinations based on the platform’s shipping settings.

Shipping methods include standard shipping and other logistics services supported by the platform.

3. Delivery Time

We prioritize air freight for parcel delivery, which typically takes 7-15 days. Estimated delivery time varies depending on the destination country and region.
Delivery times are for reference only and may be affected by logistics delays, customs inspection, weather, or local postal efficiency.
We are not responsible for delays caused by factors beyond our control.

4. Shipping Fees

Shipping fees are calculated based on destination, weight, and shipping method, and will be displayed at checkout.

5. Order Tracking

Once your order is shipped, you will receive a shipping notification with a tracking number.You may track your package using the provided tracking information on the logistics website.

6. Address & Delivery Issues

Please ensure your shipping address is complete and correct before placing an order.
Additional shipping fees or failed delivery caused by an incorrect, incomplete, or undeliverable address will be the buyer’s responsibility.
If you refuse the package without a valid reason, you may be responsible for corresponding shipping costs.