Return policy

1. 7-Day Appreciation Period

We offer a 7-day appreciation period starting from the date you receive your order.

If the product has any quality issues, you may apply for return or exchange within this period.

Please inspect your items immediately upon delivery.

If you find any defects, contact us promptly to protect your rights.

2. Return & Exchange Requirements

  • Items must be unused, brand-new, and in original condition.
  • All original packaging, boxes, and accessories must be intact.
  • Items with missing parts or damaged packaging cannot be returned.
  • Only products purchased at regular price are eligible for return or exchange.

3. Shipping Fee Responsibility

  • Returns/exchanges due to product quality, defects, or wrong items:

    Shipping costs will be covered by our store.
  • Returns/exchanges due to personal reasons, wrong address, or non-quality issues:

    The buyer is responsible for return shipping and related fees.

4. How to Return or Exchange

  1. Submit a request within 7 days after delivery.
  2. Keep your purchase receipt and return the complete item to our store.
  3. Once an exchange is processed, the order will no longer be covered by the 7-day appreciation period.

5. Refund Method

  • After we receive and inspect the returned item, refunds will be processed within 5 working days.
  • Refunds will be issued to your original payment method. Please do not change your account during the refund process.

6. Non-Returnable Conditions

Returns and exchanges will not be accepted in the following situations:
  • Request made beyond 7 days after delivery.
  • Items purchased at a discount or on sale.
  • Products show obvious signs of use.
  • Items are seriously damaged due to improper use.